Maintaining the consistency and accuracy of an organization’s shared identifiers, attributes, and business entity relationships is a problem found across a wide range of sectors. As a consequence, Orchestra Networks’ master data management platform, EBX5, has been applied by organizations in sectors as diverse as engineering and construction, manufacturing, and financial services. While this is no different from other MDM providers, what sets EBX5 apart from other platforms is its treatment of relationships, such as those found between business entities, as its own form of master data. This ability to document and manage relationships is why organizations with business-to-business (B2B) and hybrid business models, B2B+B2C, have adopted EBX5 over-and-above MDM platforms that are more focused on the needs of firms that need to manage business-to-consumer (B2C) data.
In this whitepaper, we introduce several issues that arise in B2B counterparty master data management that are not found in B2C customer data integration.